Intern (m|f|d) - Customer Service & Sales

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 20,700 employees, sales of € 4.8 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

Support the Voith Group | Division Hydro as an

Intern (m|f|d) - Customer Service & Sales
Job ID 78093 | location: Heidenheim | start: immediately | duration: 4-6 months

Your responsibilities:

• You will take ownership of maintenance activities and actively support the implementation of One Voith Salesforce (CRM).
• You will be responsible for tracking quotations as well as coordinating, planning, and preparing customer visits together with the sales team.
• Preparing and structuring relevant information for these customer visits, and providing it to the responsible stakeholders, will be one of your tasks.
• For proactive customer outreach or cold-calling activities aimed at arranging new customer appointments, you will create appropriate customer letters.
• Your tasks will also include translating current sales documents into English and creating appealing presentations for customers, internal purposes, etc.
• You will actively support the organization and preparation of internal training sessions, as well as the preparation of related training materials for the HydroSchool.
• Reviewing assembly reports and creating any necessary follow-up tasks for the team will also be part of your responsibilities.
• In addition, you will prepare spare parts lists and quotations, as well as monthly reconciliations of Salesforce and SAP bookings in coordination with the Commercial and OPEX/Spares team.
• You will have the opportunity to contribute your own ideas for optimizing processes and workflows and support their implementation (e.g., system functionalities in Salesforce, SAP, etc.).
• Through close collaboration with various teams, you will gain exciting insights into the areas of sales, service, and project management.

Your Profile

• You are an enrolled student in a technical field with a focus on sales, for example in Mechanical Engineering, Industrial Engineering, or a comparable degree program.
• Ideally, you have already gained initial practical experience in customer interaction, the planning and organization of customer events, or sales-related topics.
• You enjoy both technical and sales-related topics and are motivated to independently manage projects.
• A structured way of working, strong communication skills, and a team-oriented mindset distinguish you.
• Very good written and spoken German and English skills, as well as experience working with MS Office, complete your profile.

What You Can Expect

• With a mentor and a team by your side supporting you from the start and throughout your time at Voith, and providing regular feedback, you will benefit not only from professional but also personal development.
• Varied tasks and independent projects from the very beginning will give you insight into an internationally operating company.
• As an intern at Voith, you will have flexible working hours and, as part of the Fair Company Initiative, receive attractive compensation. Therefore, enrollment at a university is required.
• You will also have access to a network of national and international interns at the headquarters in Heidenheim, who meet regularly for get-togethers.

Apply now via our Online-Portal with your complete application documents (cover letter, CV, certificates, proof of enrollment).

Further information about the application process can be found here.

Voith GmbH & Co. KGaA | VZ looks forward to receiving your application.

Your personal contact

J.M. Voith SE & Co. KG | VZS
Global Business Services HR EMEA
Talent Acquisition Team • Carolin Bieg • Telefon +49 7321 37 2739

voith.com/karriere

Job ID 78093